Experience Management

We allow your organization to design, implement and manage great experiences, using the best practices and tools of Customer Experience and User Experience to reflect on the main KPIs that need to be measured, such as NPS, retention, cross-selling, among others.

Get to know more about our services:

Scale By Design

We support our customers in effectively using the power of empathy and co-creation to discover innovative business opportunities, validate hypotheses, create expedited solutions, and implement simple and fascinating digital integrations to satisfy the end users' business goals.

By exploring a mix of practices such as Future Design, Service Design, Product Design and Design System, Qintess offers a strategic vision based on the study of future trends. It is our goal to design and implement incredible experiences capable of influencing both new consumer behavior and of the organizations.

Scale By Design Practices:

Transfer of fluency to our customers from the design-driven culture for products, services and consumer experience;
Report and roadmap with details of the users’ day, map of main gaps and opportunities, map of empathy and personas, and exploration of trends and possible impacts on the business environment;
Review of the value propositional and prioritization matrix for the product and service portfolio;
Medium or high fidelity prototypes of digital products and services;
Application of usability tests to learn, iterate and validate the hypotheses tested by the team.

Experience
Management

We enable the creation of
relevant and solid experiences for your business in the new era.

We allow your organization to design, implement and manage great experiences, using the best practices and tools of Customer Experience and User Experience to reflect on the main KPIs that need to be measured, such as NPS, retention, cross-selling, among others.

Scale By Design

Scale By Design Practices:

Learn more about our Experience Management services

SEE OUR
LIST OF OFFICES
HERE

Get to Know our quality, service management and information security policies.

Experience Management

We enable the creation of relevant and solid experiences for your business in the new era.

We allow your organization to design, implement and manage great experiences, using the best practices and tools of Customer Experience and User Experience to reflect on the main KPIs that need to be measured, such as NPS, retention, cross-selling, among others.

Scale By Design

Scale By Design Practices:

Learn more about our Experience Management services

Talk to us

ERROR !

ERROR !

Experience
Management

We enable the creation of
relevant and solid experiences for your business in the new era.