Digital Transformation for Financial Services
In a rapidly growing and transaction-expanding scenario, the company was positioned as a market leader in the region, maintaining a robust and dynamic operation. However, the continuous advancement of operations brought a significant challenge: the need to evolve the technological infrastructure to support the expansion, without compromising service continuity or causing interruptions in daily operations.
This challenge was even more critical in the financial sector, where speed, security, and efficiency of operations are essential. The company faced limitations with its current system, the TOTVS ERP, which could not keep up with the growth or complexity of transactions, affecting its ability to process large volumes of data efficiently. This generated operational risks and hindered informed strategic decision-making, requiring urgent technological restructuring without disrupting ongoing processes.